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AWS SMB Digital Suite – Freshchat: Customer Messaging Platform, Priced per Agent per Month (Change Quantity for Users, Email Delivery in 2 Hours)

2.0 out of 5 stars 5 ratings

M.R.P.:    999.00
Price:    499.00 FREE Delivery.
You Save:    500.00 (50%)
Inclusive of all taxes
Delivery By: Monday, Sep 28
if you order within 11 hrs . Details
In stock.
Sold and fulfilled by TechEzy.
Customer Messaging Platform
  • This customer messaging software is part of AWS SMB Digital Suite, a curated set of solutions tailored to meet your business needs and in-line with Amazon’s commitment to digitize SMBs across India
  • Freshchat connects you to your customers, wherever they are, across website, mobile-app or facebook messengers to setup a chat widget and instantly repsond to your customer queries via your team
  • Setup advanced workflows using assignment rules, canned responses & FAQ's to manage your agent load. Check out product description to understand features in this Freshchat plan
  • Within 2 hours of ordering, registration link and configuration instructions will be available in 'Buyer/Seller messages' under Message Center at "amazon.in/msg" and your Amazon regd. email ID
  • Software provider will contact you for set-up within 2 working days of registration. Extensive support and auto-renewal are provided through a single touch point for all Digital Suite products

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System Requirements

  • Media: Software

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Product description

Style Name:Customer Messaging Platform

Freshchat is a customer messaging software that helps businesses deliver wow customer experiences at scale on web, mobile, and social messengers.

Customer behaviour has changed and now businesses are engaging customers where they are. Freshchat is a customer messaging software that helps businesses deliver wow customer experiences at scale on web, mobile, and social messengers (Facebook Messenger only). With its easy UI and enterprise-grade capabilities, Freshchat enables businesses to win customers for life, from acquisition to support, using messaging.

In this plan of Freshchat, only below limited features are available:

- Messaging-first product
Asynchronous experience, modern formats and offline experience (alerts users when you are away)

- Auto-Assigment
Auto assign chats based on pre-defined rules

- Basic Dashboard
Real time overview of team inbox, incoming conversations & speed of response

- Freshworks Integrations
Freshworks Integrations (for a 360-experience) with Freshsales and Freshmarketer

Other features like below are available in higher plans from Freshchat (To be bought seperately) :
CSAT Surveys, Intelliassign, Co-Browising, Live Translate, Whatsapp Business & Apple Business Integrations, Chatbots & analytics, advanced dashboards & reports

Your use of Freshchat shall be governed by Freshworks' online Terms of Service and Privacy Notice as found on Freshworks' website.


Product information

Style Name:Customer Messaging Platform

Technical Details

Additional Information


Customer Questions & Answers