See what Alexa can do
I was very excited about this product since the day of announcement, so I brought two for connect with fire TV stick 4k.
Yesterday I received the Echo, set it as home cinema as instructed by the Alexa app.
And from here my disappointment started - after switch on the tv and Echo - whenever I play something Netflix, Amazon Prime, hotstar, YouTube the sound output is very very less eventhough volume is 100% in both the echo. Form 1 meter distance I was not able to hear anything.
Then I thought, there might be an issue with the setup process. So I called customer service and they instructed me for setup process (the same process how I set it up).
More than one hour I was in multiple calls with them but no solution came though, even call got cut, after that I tried 3 times to connect the customer service - but no response from the technical team. And night 1.30 AM got any email from them with instructions to set it up... The same procedure what I did 3 times.
1st time in my Amazon purchase history, the same day I received and same day I request for a return.
Amazon Delivered
Amazon directly manages delivery for this product. Order delivery tracking to your doorstep is available.
1 Year Warranty
1 year warranty against manufacturing defects
No-Contact Delivery
Delivery Associate will place the order on your doorstep and step back to maintain a 2-meter distance.
No customer signatures are required at the time of delivery.
For Pay-on-Delivery orders, we recommend paying using Credit card/Debit card/Netbanking via the pay-link sent via SMS at the time of delivery. To pay by cash, place cash on top of the delivery box and step back.
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Smart Speakers
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With Screens
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Alexa on the go
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Fire TV
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With Fire TV Built-in
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Kindle E-Readers
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Echo
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Fire TV Stick
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Kindle E-Readers
Voice control your music
Echo streams music from Amazon Prime Music, JioSaavn, Gaana, Hungama Music and Spotify - just ask for your favorite artist or song, or request a specific genre or mood. Access songs in Hindi, English, Telugu, Tamil, Punjabi, Marathi, Bengali, Bhojpuri, Kannada and more. With Amazon Prime Music and Spotify, you can also create and manage your personal playlist.
Shop with Alexa
Alexa makes it easy and convenient for you to shop on Amazon. Build your shopping list with Alexa, get products information and prices, check out latest deals, reorder your past purchases, add items to your cart, check status of your orders, get delivery notifications and more. Alexa is always ready to help you save time and money for your shopping needs.
Simple to set up and use
Every day is an earth day
You don’t have to be an environmental scientist to make sustainable choices. We integrated sustainability in the design of this device. Here’s how:
Materials
50% of the plastics used are post-consumer recycled plastics. 100% of the fabric used is post-consumer recycled fabric. 100% of the aluminium used is recycled die-cast aluminium. Device, cable and adapter included.
Clean Energy
Amazon is building new wind and solar farms to produce clean energy equivalent to the electricity used by this device.
Device Packaging
99% of this device’s packaging is made of wood fibre-based materials from responsibly managed forests or recycled sources.
Low Power Mode
To reduce its energy consumption, this device will enter Low Power mode when it is idle. Low Power Mode is not available for certain user configurations. To learn more, see Low Power Mode Restrictions.
Technical Details
Echo
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Size |
144 x 144 x 133 mm |
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Weight |
970 g ( Actual size and weight may vary by manufacturing process) |
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WiFi connectivity |
Dual-band, dual-antenna WiFi (MIMO) for faster streaming and fewer dropped connections than standard WiFi. Supports 802.11a/b/g/n/ac (2.4 and 5 GHz) networks. Does not support connecting to ad-hoc (or peer-to-peer) WiFi networks. |
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Smart home connectivity |
Built-in Zigbee smart home hub supports Zigbee light bulbs, plugs and other compatible devices. |
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Bluetooth connectivity |
Advanced Audio Distribution Profile (A2DP) support for audio streaming from your mobile device to Echo or from Echo to your Bluetooth speaker. Audio/Video Remote Control Profile (AVRCP) for voice control of connected mobile devices. Hands-free voice control is not supported for Mac OS X devices. Direct control of BLE Mesh. Bluetooth speakers requiring PIN codes are not supported. |
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Audio |
Built-in speaker for voice feedback. 3.0” (76.2 mm) neodymium woofer and two 0.8” (20 mm) tweeters |
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Alexa app |
The Alexa app is compatible with Fire OS, Android, and iOS devices. Supported operating systems. |
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Accessibility features |
The Alexa app and Alexa-enabled products include several features for customers with accessibility needs related to vision, hearing, mobility, and speech. Learn more about Alexa accessibility . |
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Warranty and service |
All-new Amazon Echo (4th Gen) is sold with 1-year limited warranty. Use of All-new Amazon Echo is subject to these terms. |
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Setup technology |
Amazon WiFi simple setup enables customers to connect smart devices to their WiFi network in a few easy steps. WiFi simple setup is another way Alexa is always getting smarter. Learn more about WiFi simple setup |
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Included in the box |
Echo (4th Gen), power adapter (30W), and Quick Start Guide. |
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Generation |
Echo (4th Gen) - 2020 release |
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Privacy features |
Wake word technology, streaming indicators, microphone off button, the ability to view and delete your voice recordings, and more. Visit the Alexa Privacy Hub to explore how Alexa and Echo devices are designed to protect your privacy. |
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Language |
Alexa speaks English and Hindi. |
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Country of origin |
China |
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Generic name |
Speakers |
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Item quantity |
1 |
Compare Echo devices
| Price | From: ₹2,999.00 | From: - | From: ₹3,999.00 | From: ₹6,999.00 | From: ₹22,999.00 |
| Ratings | (4,395) | (8,360) | (32,830) | (7,526) | (838) |
| Alexa built in |
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| Speakers | 0.6" mini speaker | 1.6" speaker | 1.6" front-firing speaker | 3.0" woofer and dual 0.8" tweeters | 1" tweeter, three 2" mid-range speakers and 5.25" woofer |
| Streaming music (Amazon Prime Music, Apple Music, Spotify, JioSaavn and Gaana |
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| Line in/out | 3.5 mm line out | 3.5 mm line out | 3.5 mm line out | 3.5 mm line in/out | 3.5 mm or mini-optical Toslink line in |
| Dolby technology | Dolby audio | Dolby Atmos | |||
| Controls smart home |
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Yes (with built-in Zigbee hub) | Yes (with built-in Zigbee hub) |
| LED clock display | Featured on Echo Dot (4th Gen) with clock |
Customer reviews
Its feels small in first look, but more powerfull than echo 3rd gen, sound is different to echo3 as echo4 is directional, whereas echo3 is 360.But guess its good specially when watching movie or series. i also own echo3 also and I find it more pleasant and cleaner audio with slightly less bass compared to echo 4Edit 2Returned and got echo 3rd generation again, for 2 issuesA. it doesn't respond well when music is high on volume unlike gen 3B. In attemp to make the audio bass heavy, mids and treble are bad now, reducing one more 🌟
Images in this review
Top reviews from India
There was a problem filtering reviews right now. Please try again later.
Reviewed in India on 11 November 2020
Configuration: Echo 4th GenColor Name: BlackVerified Purchase
Reviewed in India on 13 November 2020
Configuration: Echo 4th GenColor Name: BlueVerified Purchase
Reviewed in India on 8 November 2020
Configuration: Echo 4th GenColor Name: WhiteVerified Purchase
Its feels small in first look, but more powerfull than echo 3rd gen, sound is different to echo3 as echo4 is directional, whereas echo3 is 360.
But guess its good specially when watching movie or series. i also own echo3 also and I find it more pleasant and cleaner audio with slightly less bass compared to echo 4
Edit 2
Returned and got echo 3rd generation again, for 2 issues
A. it doesn't respond well when music is high on volume unlike gen 3
B. In attemp to make the audio bass heavy, mids and treble are bad now, reducing one more 🌟
But guess its good specially when watching movie or series. i also own echo3 also and I find it more pleasant and cleaner audio with slightly less bass compared to echo 4
Edit 2
Returned and got echo 3rd generation again, for 2 issues
A. it doesn't respond well when music is high on volume unlike gen 3
B. In attemp to make the audio bass heavy, mids and treble are bad now, reducing one more 🌟
Images in this review
Reviewed in India on 14 November 2020
Configuration: Echo 4th GenColor Name: BlueVerified Purchase
Reviewed in India on 26 November 2020
Configuration: Echo 4th GenColor Name: BlackVerified Purchase
updating my review today 3rd Dec 2020..
replaced my echo 4th gen.
Voice recognition is little improved but still there is the same issues nothing
resolved by amazon, even no technical team is connecting wih us and don't know why this time feeling low volume and low bass in this replaced product.. Amazon kindly take action on my complaints that already registered.
Only plus point is Sound is good
Negative:
1. sometimes can't recognize wake word from1-2 meter distance..even we are shouting 'alexa-alexa'..then changed the wake word from alexa to echo still facing same issue.
2. it doesn't compatible with the fire tv stick..only you can play the output sound for fire tv stick when you will connect the echo with the Bluetooth of fire tv stick.
3. But when you play with Bluetooth .. there is lag when you watch any video (about 1-2sec.) which is very bad.
4. When we watch other applications like Zee5..there is low audio output.
5. At high volume bass is not that good.
2-3 days before i have registered my complaint..but nothing happened..they don't even think to call or text me back to ask what's the issue am facing.
thinking to return this speaker..
replaced my echo 4th gen.
Voice recognition is little improved but still there is the same issues nothing
resolved by amazon, even no technical team is connecting wih us and don't know why this time feeling low volume and low bass in this replaced product.. Amazon kindly take action on my complaints that already registered.
Only plus point is Sound is good
Negative:
1. sometimes can't recognize wake word from1-2 meter distance..even we are shouting 'alexa-alexa'..then changed the wake word from alexa to echo still facing same issue.
2. it doesn't compatible with the fire tv stick..only you can play the output sound for fire tv stick when you will connect the echo with the Bluetooth of fire tv stick.
3. But when you play with Bluetooth .. there is lag when you watch any video (about 1-2sec.) which is very bad.
4. When we watch other applications like Zee5..there is low audio output.
5. At high volume bass is not that good.
2-3 days before i have registered my complaint..but nothing happened..they don't even think to call or text me back to ask what's the issue am facing.
thinking to return this speaker..
Images in this review
Reviewed in India on 11 November 2020
Configuration: Echo 4th GenColor Name: BlackVerified Purchase
