Learn to assess the situation, manage your emotions, and move on.

While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office full of competing interests, clashing personalities, limited time and resources, and fragile egos. Sure, we share the same overarching goals as our colleagues, but we don't always agree on how to achieve them. We work differently. We rub each other the wrong way. We jockey for position.

How can you deal with conflict at work in a way that is both professional and productive--where it improves both your work and your relationships? You start by understanding whether you generally seek or avoid conflict, identifying the most frequent reasons for disagreement, and knowing what approaches work for what scenarios. Then, if you decide to address a particular conflict, you use that information to plan and conduct a productive conversation. The HBR Guide to Dealing with Conflict will give you the advice you need to:

• Understand the most common sources of conflict
• Explore your options for addressing a disagreement
• Recognize whether you--and your counterpart--typically seek or avoid conflict
• Prepare for and engage in a difficult conversation
• Manage your and your counterpart's emotions
• Develop a resolution together
• Know when to walk away

Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

ARE YOUR WORKING RELATIONSHIPS WORKING AGAINST YOU?

To achieve your goals and get ahead, you need to rally people behind you and your ideas. But how do you do that when you lack formal authority? Or when you have a boss who gets in your way? Or when you’re juggling others’ needs at the expense of your own?

By managing up, down, and across the organization. Your success depends on it, whether you’re a young professional or an experienced leader.

The HBR Guide to Managing Up and Across will help you:

• Advance your agenda—and your career—with smarter networking
• Build relationships that bring targets and deadlines within reach
• Persuade decision makers to champion your initiatives
• Collaborate more effectively with colleagues
• Deal with new, challenging, or incompetent bosses
• Navigate office politics

Take the stress out of giving feedback.

To help your employees meet their goals and fulfill their potential, you need to provide them with regular feedback. But the prospect of sharing potentially negative news can be overwhelming. How do you construct your message so that it’s not only well received but also expressed in a way that encourages change?

Whether you’re commending exemplary work or addressing problem behavior, the HBR Guide to Delivering Effective Feedback provides you with practical advice and tips to transform any performance discussion—from weekly check-ins to annual reviews—into an opportunity for growth and development. You’ll learn to:

• Establish trust with your direct reports
• Assess their performance fairly
• Emphasize improvement, even in criticism
• React calmly to a defensive feedback recipient
• Recognize and motivate star performers
• Create individualized development plans

Arm yourself with the advice you need to succeed on the job, from a source you trust. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

Get your idea off the ground.

You’ve got a great idea that will increase revenue or boost productivity—but how do you get the buy-in you need to make it happen? By building a business case that clearly shows your idea’s value. That’s not always easy: Maybe you’re not sure what kind of data your stakeholders will trust. Or perhaps you’re intimidated by number crunching.

The HBR Guide to Building Your Business Case, written by project management expert Raymond Sheen, gives you the guidance and tools you need to make a strong case. You’ll learn how to:

• Spell out the business need for your idea
• Align your case with strategic goals
• Build the right team to shape and test your idea
• Calculate the return on investment
• Analyze risks and opportunities
• Present your case to stakeholders

Named one of "22 new books…that you should consider reading before the year is out" by Fortune

A research-based, practical guide for how to handle difficult people at work.

Work relationships can be hard. The stress of dealing with difficult people dampens our creativity and productivity, degrades our ability to think clearly and make sound decisions, and causes us to disengage. We might lie awake at night worrying, withdraw from work, or react in ways we later regret—rolling our eyes in a meeting, snapping at colleagues, or staying silent when we should speak up.

Too often we grin and bear it as if we have no choice. Or throw up our hands because one-size-fits-all solutions haven't worked. But you can only endure so much thoughtless, irrational, or malicious behavior—there's your sanity to consider, and your career.

In Getting Along, workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkers—the insecure boss, the passive-aggressive peer, the know-it-all, the biased coworker, and others—and provides strategies tailored to dealing constructively with each one. She also shares principles that will help you turn things around, no matter who you're at odds with. Taking the high road isn't easy, but Gallo offers a crucial perspective on how work relationships really matter, as well as the compassion, encouragement, and tools you need to prevail—on your terms. She answers questions such as: Why can't I stop thinking about that nasty email?! What's behind my problem colleague's behavior? How can I fix things if they won't cooperate? I've tried everything—what now?

Full of relatable, sometimes cringe-worthy examples, the latest behavioral science research, and practical advice you can use right now, Getting Along is an indispensable guide to navigating your toughest relationships at work—and building interpersonal resilience in the process.

IS YOUR WORKLOAD SLOWING YOU—AND YOUR CAREER—DOWN?

Your inbox is overflowing. You’re paralyzed because you have too much to do but don’t know where to start. Your to-do list never seems to get any shorter. You leave work exhausted but have little to show for it.

It’s time to learn how to get the right work done.

In the HBR Guide to Getting the Right Work Done, you’ll discover how to focus your time and energy where they will yield the greatest reward. Not only will you end each day knowing you made progress—your improved productivity will also set you apart from the pack.

Whether you’re a new professional or an experienced one, this guide will help you:

• Prioritize and stay focused
• Work less but accomplish more
• Stop bad habits and develop good ones
• Break overwhelming projects into manageable pieces
• Conquer e-mail overload
• Write to-do lists that really work