Amazon calculates a product's star ratings based on a machine learned model instead of a raw data average. The model takes into account factors including the age of a rating, whether the ratings are from verified purchasers and factors that establish reviewer trustworthiness.
Just after one or two uses the machine made a sound and stopped working. Service centres are also unavailable. The numbers in the manual either dont exist or do not service vacumm cleaners. Fed up. Did a big mistake buying this faulty product. The helpline numbers too dont work.
Black and decker seems to have lost its basic offering of quality... the product performs fine but just two months after purchase and the power cable is already gone loose. We now have to hold the wire in a particular way to have it working continuously... not a strong buy recommendation
Used only once for 20-25 mins After 16days of purchase & the Black + Decker VH802 800-Watt... vacuum cleaner got breakdown. amazon is saying return policy period is over. No service centre at asansol. Durgapur service cntr is only for commercial purpose (non-domestic). Kolkata is too far to do the necessary. About Rs.3000 is useless to me now.