To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
Hence had to send it back , other products of this brand no issues so far. Though this product there is flaw in the build quality of the hook behind. the manufacture needs to fix it. now have again ordered on flipkart. lets see.