Amazon calculates a product's star ratings based on a machine learned model instead of a raw data average. The model takes into account factors including the age of a rating, whether the ratings are from verified purchasers and factors that establish reviewer trustworthiness.
The item was faulty. Ifb service is also too bad. First thing I faced with the demo. The demo person did not visit for some unknown reasons. After repeated calls to ifb customer care, they sent the demo person finally. When he arrived, he found that the item was faulty, the display panel was not working. I registered a complaint in ifb customer care, and as far as i know, the demo guy also registered a complaint. He also sent me an image of his report which clearly mentions that the item is faulty. I was advised that a technician will visit within 24 hours, and three days went by. Again calling ifb, I found that no complain is registered and demo is also showing closed. Then, while again registering a complaint, I was advised that the server is not working and I should wait for one day or so before the complain itself gets registered. I would strictly recommend anyone to look for good service before buying from such a reputed company, because it looks like they can avoid their fault very easily when needed. IFB 20 L Convection Microwave Oven (20SC2, Metallic Silver)
As promised, Amazon delivered on time...nextday got a call from IFB service team for demo...service person showed the demo as most of it is self explanatory, however service asked to use the power hold controller for power fluctuations rs 1355/-...I do not know it is useful or not as I’m in apartment but it is more useful in apartments...so need to chk. Initially I was very skeptical about IFB becz I’m a LG cust...machine delivered with perfect packaging & happy with price, features...need to see the performance...it is enough for small family (4nos)
Disappointed with the product. IFB service center engineer visited my house for the initial demo and claimed that everything is working. When i tried heating a glass of water for 2 mins i came to know the microwave was not working. I asked the engineer to visit again the nextday where he informed me that the magnetron was not working for which i had to again log a complaint. I have requested for a replacement in my complaint.
Would not recommend this product. Pls dont go by the number of 5 stars and make the same mistake i made. If you read the recent comments with 1 star almost all claim to have received product DOA.
Bought it in a deal and Amazon delivered it within 3 days. I am very happy with the features of the oven. I called the IFB customer care for the demo and the nextday the visited my home and give a demo. I can give 5 stars for the overall experience. Worth for the money I spent and it's a recommendable product.
Nice product. Received as described with starter kits. Surprisingly I got a call from IFB nextday ( i did not call them) and fixed a time same day for free installation and demonstration. I am very satisfied till now. The delivery was in time.
Our old Microwawe gave way after 9 years of usage and we were contemplating whether to fix it or change it. Finally we took a decision that we are going to change it on Saturday night and I did a quick research and choose a microwave of the same size and capacity as our Old one. IFB was figuring in the list of good ones, so we choose it. I placed an order for the same on Saturday night itself and then paid an extra 100 for nextday delivery guarantee and sure enough Amazon was amazing and delivered nextday afternoon. Its indeed Shopping @ the speed of thought !!
Product is good and meets all our expectation and is working excellent. As opposed to some people who didnt receive the startup kit, we received ours without any issues along with the Microwave itself. All in all a great deal !!
Terrible IFB service. The microwave wasn't heating food. The service person opened it up and claimed fuse blew away because magnetron blew up. That is a funny cause-effect relation! Nextday he came to replace both and I insisted for first replace just fuse. After replacing fuse he powered it up without putting the back cover and ran the microwave dry with nothing inside. I had to forcibly intervene and stop it. He was foolishly claiming it is ok to run it dry. I put water inside and it heated up debunking his "blown magnetron" theory (for which he planned to charge me Rs.3000). He put the cover and screws back on, and again ran dry and even claimed he can feel the heat and it is working. The moron didn't know ABC of microwave and claimed 7 years experience.
This was second service call to IFB. The first one needed cavity replacement and it was horrible experience. They took 2weeks to do it and that too after making raising a hue and cry with state level management of IFB. When customer service said the case is allotted to a different guy (RISHI SOLUTIONS, Hyderabad) I was relieved only to be left astonished by IFB's audacity to send an utterly unqualified fool.
A great value for money product . We have been using this product for last 6m now and we have been extramly satisfied
1. The product has a feel good factor attached to it . Initially we were a bit sceptical when we purchased itgiven the brand at. However the product does live upto it’s name
2. It has amazing functionalities like multistage cooking , autocook menus which are great to use and always give us a lot of flexibility when it comes to using these . It took us some time to get used to these features but once you get used to it , you will fall in love with this product
3. It’s extremely easy to clean and maintain this product for certain . A very good value for money when it comes to maintainece. We got 3yr warranty and had a slight problem in terms of heating. The customer service was extramly prompt in reaching to our home and correcting it nextday without any payment
Cons 1. I wished it had a bit more option when it comes to grilling foods however understand it’s an over so not meant for grill purpose
2. The body sometimes get a slight ( very slight ) heated however I think after 2-3 hrs usuaage any product would so not necessarily a drawback related to this product in particular