Amazon calculates a product's star ratings based on a machine learned model instead of a raw data average. The model takes into account factors including the age of a rating, whether the ratings are from verified purchasers and factors that establish reviewer trustworthiness.
The item was faulty. Ifb service is also too bad. First thing I faced with the demo. The demo person did not visit for some unknown reasons. After repeated calls to ifb customer care, they sent the demo person finally. When he arrived, he found that the item was faulty, the display panel was not working. I registered a complaint in ifb customer care, and as far as i know, the demo guy also registered a complaint. He also sent me an image of his report which clearly mentions that the item is faulty. I was advised that a technician will visit within 24 hours, and three days went by. Again calling ifb, I found that no complain is registered and demo is also showing closed. Then, while again registering a complaint, I was advised that the server is not working and I should wait for one day or so before the complain itself gets registered. I would strictly recommend anyone to look for good service before buying from such a reputed company, because it looks like they can avoid their fault very easily when needed. IFB 20 L Convection Microwave Oven (20SC2, Metallic Silver)
It is a very nice product for smallfamily , We did some grilling and worked like charm . Only concern is cavity is bit small for rice pot , I was using same rice pot in my previous Samsung Oven (same capacity ) without any issue . There is heating rod under the cavity which occupies some space and due to that usable height is bit less compare to Smasung. Overall Good product :)
Let me start by saying.. I live alone and leftovers are my staple food. Reheating them is always an issue. Like Rice, fried chicken etc. IFB has been a trusted name in Microwave Oven field. SO i got this on the pre-GST offer for 8499/-. Though it's not a big discount. Now the points. 1. 20L is sufficient for a smallfamily. 2. You can Bake, Grill and Cook. - Pretty much what I look for in an Oven. 3. Enough preset modes (24 auto cook menus) 4. 10 power levels and 10 temperature levels 5. Microwave Power Consumption: 1200 watts 6. Grill Power Consumption: 1250 watts 7. Convection Power Consumption: 2000 watts 8. Aesthetic design. I like the steel finish. 9. You get a starter kit with this model. Minimal till you get your range . I suggest THE GLASS over the Plastic. 10. A cook book by Nita Mehta. Like any book, it looks easy, but not quite easy to replicate (LoL) 11. The IFB guy called for demo way before the arrival of the product. 12. The IFB guy came and did an unboxing-installation and a brief DEMO. (like explaining the modes/menus)
Worst product. Got faulty within 6-7 months with very minimum home usageof a smallfamily. Now due to lock down unable to reach customer care as well. Never go for it. Earlier i used godrej brand, was much better than it. Worst experience