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The item was faulty. Ifb service is also too bad. First thing I faced with the demo. The demo person did not visit for some unknown reasons. After repeated calls to ifb customer care, they sent the demo person finally. When he arrived, he found that the item was faulty, the display panel was not working. I registered a complaint in ifb customer care, and as far as i know, the demo guy also registered a complaint. He also sent me an image of his report which clearly mentions that the item is faulty. I was advised that a technician will visit within 24 hours, and three days went by. Again calling ifb, I found that no complain is registered and demo is also showing closed. Then, while again registering a complaint, I was advised that the server is not working and I should wait for one day or so before the complain itself gets registered. I would strictly recommend anyone to look for good service before buying from such a reputed company, because it looks like they can avoid their fault very easily when needed. IFB 20 L Convection Microwave Oven (20SC2, Metallic Silver)
Worst product. Got faulty within 6-7 months with very minimum home usageof a smallfamily. Now due to lock down unable to reach customer care as well. Never go for it. Earlier i used godrej brand, was much better than it. Worst experience
Simple yet feature-packed Microware for a smallfamily. I picked it up a few years ago from a local store for around 8-8.5k if my memory serves me right. This is a 1200 watt convection - so cooking is slower. Other 25L+ convection micros are 2000watts or more. Cooking will be quicker on those. Please bare in mind. The one touch buttons are simple & self-explanatory. That said - the oven feature is not that effective. Overall - if you plan to use the micro mostly for heating, re-heating & some basic cooking, then it should be fine. I have the all black color which looks pretty nice. IFB service is lousy - which is why I gave it 2 stars less.
Packaging is not good. Panel is not keypad type its look like tuch pad but it is also not tuch pad. Size is good for smallfamily. This product has 4-5 kg Weight. Overall i would like to give 3star rating