- File Size: 151800 KB
- Print Length: 260 pages
- Page Numbers Source ISBN: 0061771392
- Publisher: HarperCollins e-books; Reprint edition (27 July 2010)
- Sold by: Amazon Asia-Pacific Holdings Private Limited
- Language: English
- ASIN: B00DY4GFBM
- Text-to-Speech: Enabled
- Word Wise: Enabled
- Customer Reviews: 91 customer ratings
- Amazon Bestsellers Rank: #37,046 Paid in Kindle Store (See Top 100 Paid in Kindle Store)
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Louder Than Words (Enhanced Edition): Take Your Career from Average to Exceptional with the Hidden Power of Nonverbal Intelligence Kindle Edition with Audio/Video
|Length: 260 pages||Word Wise: Enabled||Language: English|
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“Joe Navarro brings together the art and science of nonverbal communications for the business sector with the edge of a former FBI agent and the insight of a world-class observer.” (Jack Canfield, co-author of The Success Principles)
“Joe Navarro has spent his professional life studying nonverbal language, and testing those insights in high-stakes environments. We are fortunate that he is willing to share those insights in this marvelous book. It is a must read for anyone in business (and anyone not in business).” (Brian J. Hall, Albert H. Gordon Professor of Business Administration, Harvard Business School)
“Louder Than Words is proof once again that in reading nonverbals, Joe Navarro is a master.” (David Givens, Ph.D., author of Crime Signals and Love Signals) --This text refers to an alternate kindle_edition_av edition.
From the Back Cover
International bestselling author and behavior expert Joe Navarro helps you successfully navigate the business world by understanding what your boss and coworkers are really thinking.
Why is it that some people have all the elements of success—education, skills, integrity, motivation—but can't seem to move from effectiveness to excellence in their careers? Behavior expert Joe Navarro reveals the long-sought answer. Louder Than Words teaches how to master nonverbal intelligence, the ability to interpret and use nonverbal signals—in poker terms, "tells"—in business to assess and influence others.
Drawing on his decades in the behavioral sciences, Navarro shows how to use his simple yet powerful "comfort/discomfort" model to decode what's really being said at meetings, interviews, negotiations, presentations, business meals, and more, including the casual exchanges that often impact decisions and reputations.Jump-start your career as you discover how to:
- Read body language to understand what clients, coworkers, interviewers, or interviewees are thinking, feeling, or intending, and discern nonverbal cues of concern, disagreement, or doubt—even over the phone
- Master the all-important first impression and use settings, seating, and gestures to inspire and captivate
- Recognize habits that send the wrong message, from nail biting to wearing inappropriate attire—and see what posture, work practices, workspaces, and even electronic habits say about people
- Become culturally aware and gender-sensitive, from best handshake practices to personal space preferences
- Learn what the "comfort dividend" can do for you and your business
- Explore how the concept of "curbside appeal" applies to you and your business, and can mean the difference between average and exceptional
Use Louder Than Words to close the deal, keep your customers, secure new ones, and lead your company with confidence. For job seekers looking to stand out from the pack, this book is your get-back-to-work bible.--This text refers to an alternate kindle_edition_av edition.
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Top international reviews
The approach to analysing non-verbal communication is vastly simplified from others that I have seen. This approach is much easier to put into practice since it makes reading the signals much easier in real time. If you are new to the subject, this book would be a good starting point.
I particularly liked the last chapter where Joe provides example interactions from everyday situations. I would have liked to have seen this section expanded. They might just be anecdotes, but they put the material in the book into context and brings the material to life.
Great reading and very useful material. Highly recommended.
I've read ( and not finished) other body language books, which tend to bog down the reader with facts and figures that leave you confused as to what you should be observing. Joe's writing style is easy to read, so much so that I managed to read it in one sitting. He's always informative, relays facts in memorable ways and uses his real life and real world examples to get his points across.
This book should be in your required reading list toolkit. It contains valuable information and salient points that you probably know but fail to reinforce. You will end up taking something away that will help you in your day to day interactions with others in your business and personal life.
The book does recap some of the material from Joe's previous book ( What Every Body Is Saying: An Ex-FBI Agent's Guide to Speed-reading People ) and then goes on to expand on them in various scenarios such as business meetings, job interviews etc. many of which are illuminated with examples garnered from Joe's own experience (e.g. his father driving past as hardware store because the windows are dirty - `If they don't take care of their windows - they're not going to take care of you').
The book has plenty of pointers on what to look for in non-verbal communication in others as well as how to enhance your own message using this hidden language.
I've got at least three things from this book that I'm emailing to my CEO about how our company can be better perceived; changes of behaviours that are small, simple and inexpensive, but which could have a huge difference - thanks Joe!