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Never Split the Difference: Negotiating as if Your Life Depended on It Paperback – 23 March 2017

4.6 out of 5 stars 17,559 ratings

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From the Publisher

Product description

Review

"This book blew my mind. It's a riveting read, full of instantly actionable advice - not just for high-stakes negotiations, but also for handling everyday conflicts at work and at home." -- Adam Grant, Wharton professor and bestselling author of ORIGINALS and GIVE AND TAKE "Emphasizes the importance of emotional intelligence without sacrificing deal-making power. From the pen of a former hostage negotiator - someone who couldn't take no for an answer - which makes it fascinating reading. But it's also eminently practical. In these pages, you will find the techniques for getting the deal you want." -- Daniel H. Pink, bestselling author of TO SELL IS HUMAN and DRIVE "Former FBI hostage negotiator Chris Voss has few equals when it comes to high-stakes negotiations. Whether for your business or your personal life, his techniques work." -- Joe Navarro, former FBI Special Agent and bestselling author of WHAT EVERY BODY IS SAYING "Filled with insights that apply to everyday negotiations." Business Insider "A master of persuasion." Forbes

About the Author

Chris Voss spent 24 years working for the FBI, culminating in him becoming the bureau's lead international hostage negotiator. In 2007 he left the organisation and, realising that the skills he had acquired were more widely applicable, began teaching negotiation skills at Georgetown University's McDonough School of Business. He has also taught courses at Harvard Law School and is the head of the Black Swan Group, a consulting firm that leads businesses through difficult negotiations.

Product details

  • Publisher ‏ : ‎ Random House Business (23 March 2017)
  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 288 pages
  • ISBN-10 ‏ : ‎ 1847941494
  • ISBN-13 ‏ : ‎ 978-1847941497
  • Item Weight ‏ : ‎ 202 g
  • Dimensions ‏ : ‎ 12.9 x 1.8 x 19.8 cm
  • Country of Origin ‏ : ‎ United Kingdom
  • Generic Name ‏ : ‎ Book
  • Customer Reviews:
    4.6 out of 5 stars 17,559 ratings

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Customer reviews

4.6 out of 5 stars
4.6 out of 5
17,559 global ratings
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Top reviews from India

Reviewed in India on 24 March 2019
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Reviewed in India on 3 January 2017
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40 people found this helpful
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Reviewed in India on 18 March 2019
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Reviewed in India on 15 April 2020
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Top reviews from other countries

Grahame Cossum
5.0 out of 5 stars Quite simply..it works.
Reviewed in the United Kingdom on 22 February 2018
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153 people found this helpful
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M. Turner
1.0 out of 5 stars Too "American", poor writing style, and terribly simplistic!
Reviewed in the United Kingdom on 28 April 2020
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70 people found this helpful
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Dr Tommy W
5.0 out of 5 stars Bought book for £4.45. Negotiated a £46,000 discount a few months later, using techniques from the book. Good investment!
Reviewed in the United Kingdom on 4 April 2018
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127 people found this helpful
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Grace
5.0 out of 5 stars This helped to improve my relationship with my child
Reviewed in the United Kingdom on 1 January 2020
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65 people found this helpful
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R. Barrass
1.0 out of 5 stars Poor quality printing job. Disappointed.
Reviewed in Canada on 9 March 2020
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1.0 out of 5 stars Poor quality printing job. Disappointed.
Reviewed in Canada on 9 March 2020
I’m enjoying the book but I’m dismayed by the poor quality of the book with some pages printed in a way that sentences are missing. I’ve never seen this before. See pictures.

The poor printing is not the whole book and only on a dozen pages. But still, very disappointing.
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90 people found this helpful
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