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Stronger Through Adversity: World-Class Leaders Share Pandemic-Tested Lessons on Thriving During the Toughest Challenges (BUSINESS BOOKS) Hardcover – Import, 18 January 2021

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From the Back Cover

“Filled with wisdom, insights, and analysis, Stronger Through Adversity, offers hope and practical tools to lead, inspire, and thrive.&#160; Through conversations with strategic leaders of some of the world’s most recognized company’s, Joseph Michelli reminds us all of the importance of leadership self-care, empathy, and compassion.”
--Chip Conley, Airbnb Strategic Advisor for Hospitality &#38; Leadership and Modern Elder Academy Founder

“I love this book. It doesn’t offer tired and common suggestions, but solutions learned from a diversity of leaders facing the biggest adversities of their lives. The insights are deep but that doesn’t make it difficult to read. Bravo on a much-needed book for the times.”
--Mark Sanborn, Speaker, Author of The Fred Factor and The Intention Imperative and President, Sanborn &#38; Associates, Inc.

“Full of sage advice from top CEOs and powerful tools to implement their ideas, Stronger Through Adversity is exactly what you need to be a highly effective leader in difficult times and beyond.”&#160;
--John Spence, author of Awesomely Simple, top business thought leader and leadership development expert

“With compelling stories and great writing, Michelli shares insights of top leaders dealing with one of the most profound, worldwide crises of our time. This book reveals how major CEOs thrive under pressure and leverage their teams and organizations to remain agile and survive adversity.”
--Marshall Goldsmith is the New York Times #1 bestselling author of Triggers, Mojo, and What Got You Here Won’t Get You There.

“Joseph Michelli strikes the right balance between sound, pragmatic strategy and compassionate leadership. In the context of the pandemic, Joseph shares insights from extraordinary global leaders on how to provide physical and emotional safety for teams and customers.&#160; He offers direction and realistic optimism needed to navigate rattling economic environments.&#160; Stronger Through Adversity is a must read for anyone seeking to thrive well-beyond the pandemic!”
--Ellen Rohr - COO ZOOM DRAIN and author of Where Did the Money Go

“What if you could spend time with some of the world’s most successful leaders? What if those leaders authentically shared their business tactics, setbacks, and successes?&#160; There’s no need for ‘what ifs.’&#160; In Stronger Through Adversity, Joseph Michelli gives you exclusive access to leaders that will help you transform your business, strengthen your leadership, and maximize resilience. This is a much needed book for our times.”
--Brian Walsh, Founder and Chief Executive Officer, The REAL Entrepreneur

“Throughout the pandemic, leaders at all levels of business and society received a graduate-level, crash course on leading through crisis and uncertainty.&#160; Joseph Michelli talked to prominent business, nonprofit and public safety leaders at various stages of the health crisis, and captured their insights in a highly applicable way.&#160; In good times or bad, Stronger Through Adversity is a leadership roadmap for resilience, productivity, and realistic optimism.”&#160;
--Dave White, President, Global Client Services, AMCI Global

"Good news from Joseph Michelli! America’s foremost chronicler of successful enterprises gives us a simple but profound action plan to deal with the pandemic challenge. Although COVID-19 is unique, Michelli’s interviews with leaders in the private and public sector reveal that success comes from timeless values: empathy, authenticity, self-discipline, communication, adaptation and innovation."
Robert Spector, author of The Nordstrom Way to Customer Experience Excellence

“This is an extraordinary book that is loaded with lessons to help you and your business succeed! Get this book now. Let it change your life!”
--Brian Tracy, Author, Speaker, and Consultant





About the Author

Joseph A. Michelli, Ph.D., C.S.P., is an internationally sought-after speaker, author, and organizational consultant who shares his knowledge of exceptional business practices in ways that help companies develop joyful and productive workplaces, with a focus on the total customer experience. His insights encourage leaders and frontline workers to grow and invest passionately in all aspects of their lives.

Product details

  • Publisher ‏ : ‎ McGraw-Hill Education (18 January 2021)
  • Language ‏ : ‎ English
  • Hardcover ‏ : ‎ 288 pages
  • ISBN-10 ‏ : ‎ 1264257392
  • ISBN-13 ‏ : ‎ 978-1264257393
  • Item Weight ‏ : ‎ 504 g
  • Dimensions ‏ : ‎ 15.24 x 2.54 x 22.86 cm
  • Customer Reviews:
    5.0 out of 5 stars 5 ratings

About the author

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Hello, I am Joseph Michelli a business consultant, professional speaker, and author. I consult for and write about transformational leadership and ways to deliver extraordinary employee and customer experiences.

My 9 business titles include:

1) Stronger Through Adversity - World-Class Leaders Share Pandemic-Tested Lessons on Thriving During the Toughest of Challenges

2) The Airbnb Way - 5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging

3) Driven to Delight - Delivering World-Class Customer Experience the Mercedes-Benz Way

4) Leading the Starbucks Way - 5 Principles for Connecting with Your Customers, Your Products, and Your People

5) The Starbucks Experience: 5 Principles for Turning Ordinary into Extraordinary, The New Gold Standard - 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of The Ritz-Carlton Hotel Company,

6) Prescription for Excellence: Leadership Lessons for Creating a World-Class Customer Experience from UCLA Health Systems,

7) The Zappos Experience - 5 Principles to Inspire, Engage, and WOW, and

8) When Fish Fly - Lessons for Creating a Vital and Energized Workplace from The World Famous Pike Place Fish Market (co-authored with the owner of the market Johnny Yokoyama).

9) The MindChamps Way - How to Turn An Idea Into A Global Movement

I also authored one parenting book titled Humor, Play and Laughter: Stress-proofing Life with your Kids.

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