To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
I received a used book instead of a new book which is what I paid for. The used book not only had someone’s name inside of it but the cover had rips. My daughter loves these books and I wanted to give her a new book that she could write her name inside of and eventually pass down to her siblings but with the outside damage of the cover I’m not sure how long it will hold up. I’m very disappointed to have paid full price for a used book.