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Well, first and foremost we must bear in mind that different people prefer different types of mattresses. So if you are used to sleeping on a very hard surface, this is not something that you may appreciate. For me, I have always slept on foam mattresses, so this was a solid upgrade for me. All body pain is gone and pleasant sleep from day one. Do please buy the wakefit mattress protector, trust me, it's very necessary and worth it.
The mattress came in wonderfully rolled in a duffel bag. The only complaint is that the duffel bag zipper should have been along the length instead of at one end. That way the bag could have been used for other purposes. Installation was a breeze. On unpacking, it was a couple of inches smaller in length than what I had ordered, but in 24 hours it expanded to the right size.
Customer care was very courteous and called to inquire if the mattress suited our need and also gave adequate instructions etc. for the care of the mattress.
This is the most perfect mattress I've slept on. Having used a crappy hard mattress they sell in local stores here, this was such a welcome change for my parents. My dad says he's never slept so well before. I am amazed. And note that many of the local mattress sellers are a joke, selling their crappy hard-as-hell mattresses for more than 5k. And by hard, I mean the kind of hardness that will push against your body/bones, and when these local sellers do have 'soft' options, it's way too soft, to the point of your body sinking inside it. This on the other hand, is a whole different thing. It's neither too soft, nor too hard.
Support: The great thing about this mattress is the way it conforms to your body without going in extreme direction of being too hard or too strong. It is so good, you have to actually sleep on it to believe that it doesn't even feel like there is a mattress underneath you. It's extremely comfortable, which brings me to the next point.
Sleep: This is the sort of mattress you want to sleep on. And a good mattress is so very important to get a good night's sleep. My dad says he has never slept on a mattress this comfortable before. He sleeps better than ever before now.
A word about back pain: I am seeing some reviews here saying this is not suited for people with bad backs. I personally disagree. I have had back pain since years now, and this mattress actually helps my back, doesn't hurt it. I think with back pain, it might be a case of people blaming the wrong thing for their back problem. With me, in the first two years of my back pain, no mattress would have helped. It took a long time for that nagging dull pain to subside.
Anyway, great product. I have no hesitation in recommending this to anyone. Seriously, it is that good.
Packing was great. Included usage guide is very informative. Felt too soft for the first few days. Feels right with usage. Have to rotate the bed 180 degree every once to maintain the uniformity. The support team takes feedbacks directly from customer over phone call. They are very attentive. Didn't get the 100 days sleep trial.
It's only been a month since I bought this product. I am already feeling so relaxed. I am truly getting the "beauty sleep". Its super comfortable, adjustable, sustainable(that's what they say) though i believe them. We have two mattress of wakefit. I think I am gonna replace all mattress to wakefit one. Also, I liked there after service, I mean the customer service. It was hardly been a week when I got a call from wakefit for feedbacks and i told them It not that smooth as you promised so in exchange they offered me some thin foam base sorta of mattress and its working. I never seen such dedication and honesty for service. Highly recommended. I think we should all have atleast 1 wakefit mattress in our home.
Had a very bad experience. The matress that i received was not right, dimensions were wrong -my order was 72x48/6 but length and thickness was not right despite waiting for a week to get into its form. The customer service too aren't satisfactory. As I have been asked to do one thing and another everytime. The product also doesn't justify their claim. I have been using it for more than a week but didn't feel nice, an average product.
Writing this review after a months usage Before ordering I had doubt ,that it would really reduce back pains due to spine injury? To my surprise yes it did.. one stop pain deliver .I had trouble sleeping due to heavy back pains ,this mattresses was rescue to me and stopped external medicine which I used to take earlier , This mattress produces less heat so you have quality sleep. Customer Support is too awesome Please go for it worth buying,
This mattress is worth buying since the quality of cushion and thickness are very good. The mattress size is exactly the same which we expected. It fits exactly and perfectly with the wooden cot. We are experiencing comfortable sleep and hope the quality of the mattress will last longer. It is, however, too early to judge anything about the life of the mattress at this stage.
It was a long due change from the conventional Coir Mattresses to foam based ,,finally after a lot of look around we shifted focus to orthopedic mattress..and found the Wakefit to be the nearest ,checked their video's on YouTube finally took the leap and bought it on Amazon and also loved it so much that again got one more from the OEM Online sales.,very happy with the quality and the sleep it offers,also value for money ,my wife and sone had back pain issue due to their regeme.now we all have a sound sleep and also the regular calls from Wakefit Customer Care makes it even more connected.Thank you Wakefit..Go for it .
I was surprised to receive this products. It is like they have stick 3 layers of form together and put a cover on that and selling in an innovative packaging 'in a box'. It's not 'worth'. You cannot sit on this matteress or gt up from it....it is so so soft that you can press and touch your fingers with mattress in between the fingers. I have asked for the return and waiting. Would jot recommend. Please check hardness ect...before going for it.
This is my experience after 12-13 days of following up with wakefit for return and they do not call back or did the pick up. Please do not but this product, aks them to send real product pictures without cover and then choose.