To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
We ordered a Wakefit Orthopaedic Memory Foam 75”x 60” x 8” Mattress from Wakefit.
Delivery = 5*: Very prompt, received before the scheduled date. We received a call from the Wakefit Customer Service Executive confirming the size of the mattress before sending it along.
Packaging = 5*: Very much shocked and impressed with the vacuum packaging – never expected a small cuboid box to contain a cylindrical 8” thick mattress which when opened, metamorphosed unbelievably into an 8” mattress. Impressive technology!
Customer Service = 5*: We called Wakefit Customer Service with our concerns and technical doubts. We spoke to at least 5 Customer Service Executives. All of them were polite, well informed, responsive and patiently dealt with our queries, be it about pricing/discounts or delivery. If they promised to revert to us with a response, they did – these guys are committed to Customer care and really earn your trust. Amazing experience!
Product = 5*: We have used the Memory Foam mattress for 2 days now. It is so soft as well as hard that we are very comfortable and satisfied with it. We love the awesome mattress already especially as this seems to be the ultimate answer to my lower back pain. Really worth every penny.
Pricing = 5*: We bought it during the Republic Day sales and hence, got a discount. Happy.
Recommendation: I highlyrecommend this mattress from Wakefit.
I had back pain issues with my old mattress. So decided to buy a new one. Searching on Amazon showed this on top with high ratings and glowing reviews from a large number of reviewers.
Bought the 78x60x6 inches one at around ₹10,000 during Diwali sale with cashbacks included. The mattress arrived in a compressed state in a small box in about 7 days. It was tightly wrapped in plastic which I struggled to cut open only realising half way through that they have packed in a plastic knife to cut the packaging. The rest of the unpacking was a breeze. I have been using it for 2 months now. My back pain that I had earlier went away in about 3 days and I got restful sleep. This mattress has the right amount of softness that allows one to lie on one side and use phone/tablet for a long time without hurting. I am really satisfied and happy with the product.
Make sure that you also buy the waterproof mattress protector available seperately from Wakefit. I bought one for around ₹700, if I remember correctly. This is important because the warranty of the mattress itself is 20 years. So you need to protect it from water spills or make it child proof.
Further, you need to rotate the mattress (head side to leg side) every 30 days so that the mattress foam settles down uniformly.
I have been using wakefit since last three months. I am going to share my experience, I had ordered mattress of size 72*66*6 and I received the same within 4-5 working days. The mattress was well packed and everything was looking perfect, even after opening the mattress, I was very happy. But my all happiness got shattered as the mattress was smaller in size and not as per my bed size. I was feeling very bad because it was me who had ordered wrong size. After 2 months, I got a call of Ms. Gayatri from wakefit office for my valuable feedback then I told her mattress is very good but I ordered wrong size and I am very upset. She said me not to worry, she is there to solve my problem. Then she told me to send some pics of the mattress, I did as she told, thereafter she said me to pay the differential amount for bigger size which I think was around 600 rupees, she waived off my courier charges which I supposed to pay as the mistake was from my side. Whenever I messaged her regarding any queries, I got prompt reply. Now I am very happy and satisfied using wakefit mattress. At last I must congratulate the wakefit mattress company for having employee like Ms Gayatri. I will highlyrecommend wakefit mattress. Will give 5/5 for mattress and 5/5 for their service.
I was looking for a good quality, economical mattress with warranty and good reviews and I found wakefit Orthopaedic mattress on amazon. I bought it during the Amazon sale for Rs 9600. Using it for about 2 months, I found it to be surprisingly interesting, the mattress was really comforting. I have a nerve pain in the back, and I don't feel it anymore sleeping on this mattress. I would also appreciate the support people who keep calling me, giving suggestions on how to use the mattress, and also seeking suggestions on improving their services. I would highlyrecommend this product to everyone! Good luck Wakefit!
I had ordered wakefit orthopedic matress for my parents, it's very comfortable, durable and of good quality, it's an 8 inch one, very sturdy but soft. it's been a month they are using it and very happy about it. HighlyRecommended and good service and response from their team. Don't spent 15k Plus on spring matress, insted go for Memory foam once far better than spring ones. They called me to post a review, but I'm happy to write it coz I'm happy about matress and it's worth more than12K for which i bought it from Amazon.
It's only been a month since I bought this product. I am already feeling so relaxed. I am truly getting the "beauty sleep". Its super comfortable, adjustable, sustainable(that's what they say) though i believe them. We have two mattress of wakefit. I think I am gonna replace all mattress to wakefit one. Also, I liked there after service, I mean the customer service. It was hardly been a week when I got a call from wakefit for feedbacks and i told them It not that smooth as you promised so in exchange they offered me some thin foam base sorta of mattress and its working. I never seen such dedication and honesty for service. Highlyrecommended. I think we should all have atleast 1 wakefit mattress in our home.
We have been using this product for last one month and it’s really good. The entire experience of buying this mattress and using is just great. Surprised when the seller contacted me and confirmed the dimensions before shipping, asking for feedback after delivery and finally when he given tips on how to ensure long life for the product. That’s a great customer experience in our country where we are always in the receiving end. Highlyrecommend this product
Great quality, comfort, customer service. Had issues initially and wakefit team were super prompt in making multiple trips to our house to ensure good quality. We did not like the initial one,they made some cahnges adding extra sheet, we still did not like and they changed the model which turned out to be exactly what we wanted. Excellent product, highlyrecommended.
I was initially sceptical about buying mattress from Wakefit since they do not have any store near my house to visit and see the mattress before buying. I checked at my friend's place who recommended this to me and I was impressed by it.
This is my second order with Wakefit for mattress and I am really happy with the quality and comfort of the orthopaedic mattress. This is not too soft/not too hard on your back and provides comfort sleep. Make sure to measure the dimensions of mattress required before purchasing to avoid hassles of exchanging the mattress later due to size issues.
I brought this second mattress for my mother who have back pain. She felt comfortable sleeping on this mattress and no longer have back pain issues which she used to get after sleeping on regular mattress.
I received mattress within provided delivery window without any delays and after sales support was excellent. They called and guided me with any questions I had.
I highlyrecommend Wakefit Orthopaedic mattress. It is very cheap and value for money compared to other branded mattresses which I tried and this one is far better than most of them/on par with all of them.
I was suffering from lower back pain due to sleeping on spring mattress where the springs hurt your back. Having already spent a lot on spring mattresses was looking for a reasonable priced mattress where I chanced upon Wakefit. I could see the mattress had some good reviews so gave it a try. I was wonderfully surprised with the mattress quality and performance. My back pain has almost disappeared. I would have given it 5 stars had the memory foam layer been a little more thick. However it's a great buy... highlyrecommended