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The product was a little too soft for our liking however, the company has taken great pain in going a step ahead by continuing in touch with us while we were trying to adapt to the softness of the new matteress. I am satisfied and happy to inform that after having understood our taste, Wakefit made a free replacement from memory foam matteress to a harder HR foam matteress immediately. The HR foam matteress so far has been just the perfect comfort we have been looking for. I am happy to know that wakefit genuinely cares for its customers and believes in ultimate customer satisfaction. A special shout for Ms Rashmi for always checking and being in touch with us. I strongly recommend wakefit as a brand. Dont worry, in case if you are not satisfied with the comfort level of any of their products, they are always happy to change it for you. So close your eyes and order. Thank you Wakefit
it's been more than 6 months, i'm using this so called Orthopaedic memory foam mattress. trust me it's useless, and the research is nonsense. not fixing your back issues, it gives you more by not supporting properly. you can't just sit and do anything on this mattress give you back pain within minutes. dont know what material used - generates too much heat.
Initially Wakefit team has helpmed for replacement of a matteress. After the usage of 12 months, my spouse and I are constantly getting back pain. We have gone through all the medical check ups and doctor informed us that the issue is with mattress that we are using. I asked for a replacement of the Wakefit mattress since they gave 5 years of warranty. Now a days there is no proper response from Wakefit. If they don't take action in another 1 week, I will deal this case with Amazon customer support until I get the justice.
Not so comfortable. If you have been using spring mattresses then it's not up to that level.memory foam is less n doesn't add to comfort.I think I will have to buy a topper to make it comfortable. I bought it going by 12k reviews but it's as good as any other mattress in this price range in the market.
A good quality mattress. But could have been better. The first two layers of the memory foam could have been more softer. I have used both Sleepyhead and Wakefit and found that Sleepyhead is more softer. If you push you will hear a cracking like sound may be its because of the cover provided. Please don't go just for the ratings.
Update: I found that the bottom supporting foam is making that cracking like sound. Also the memory foam is not softer. Not happy with the quality.
Pros 1. Dimensions are as mentioned 2. Looks very elegant
Cons 1. Makes a thunderstorm noise if someone changes thier side while sleeping which is enough to wake you up. 2. Support for the body isn't that great like theg claim 3. Unwrapping is sometimes a pain since they provide cake cutting knife and which was broken 4. It's heating up a lot and can't seem to be able to sleep in summer time
I personally find the mattress a bit soft. I would have given it 4 starts, but I really really hate the cover, so less 1. The cover keeps slipping. The moment I sit on it, i slide by an inch. Very slippery and uncomfortable. Mattress overall is ok. Not a bad purchase if u can live with the slippery cover
The packaging during delivery is not up to the mark. Customer should feel they received something special on delivery..that was missing.. product is very good as of today. Adviced to provide complementary 2 memory pillows along with the metres because even though bed is good pillow also metter for the quality of sleep.
I am updating my review after 3 months of usage. If you have backpain donot buy or use this product. This will increase ur backpain to acute pain.
This is not actually a memory foam mattresses, the actual memory takes some time to retain it's original shape (2-3sec) but it doesn't. Yes it could be a mattress with little soft feeling. But the name memory foam is not at all applicable for this mattress. Yes I don't get any back or body pain even I didn't have these either.
The customer service is awesome and the reason of people giving 5 star.