
Words That Change Minds: The 14 Patterns for Mastering the Language of Influence
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Shelle Rose Charvet
(Author, Narrator),
Institute for Influence
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©1995, 1997, 2019 Shelle Rose Charvet (P)2019 Shelle Rose Charvet
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Product details
Listening Length | 9 hours and 58 minutes |
---|---|
Author | Shelle Rose Charvet |
Narrator | Shelle Rose Charvet |
Audible.in Release Date | 19 June 2019 |
Publisher | Institute for Influence |
Program Type | Audiobook |
Version | Unabridged |
Language | English |
ASIN | B07T86B527 |
Best Sellers Rank |
#1,406 in Audible Audiobooks & Originals (See Top 100 in Audible Audiobooks & Originals)
#4 in Writing, Research & Publishing Guides #82 in Business Management #142 in Personal Success in Business |
Customer reviews
4.4 out of 5 stars
4.4 out of 5
886 global ratings
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Top reviews
Top reviews from India
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Reviewed in India on 26 March 2019
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For me this has been one of the best books to understand why people are the way they are. The content is extremely rich with superb examples to allow the learning to sink in. Managers and leaders can start influencing people more effectively after applying the techniques mentioned in this book.
3 people found this helpful
Helpful
Reviewed in India on 9 February 2020
Verified Purchase
This turned out to be a great guide to understand what motivates people and how they process information and make decisions. Very handy across the table, from business to marketing to inter-personal relationships.
Reviewed in India on 10 July 2020
Okay, first I wanna say thank you to the author for bringing this book into this world.
This book is an exceptional, it has helped me to understand myself and others.
For more than 2 decades I haven't been able express myself and I was looking for someone or something to help me to express my inner self.
This book is so easy to understand for me and guess what I never run out of things to say anymore.
This book is just magical.
This book is an exceptional, it has helped me to understand myself and others.
For more than 2 decades I haven't been able express myself and I was looking for someone or something to help me to express my inner self.
This book is so easy to understand for me and guess what I never run out of things to say anymore.
This book is just magical.
Reviewed in India on 19 December 2019
When I read this title first time I was not expecting great as there are so many self help books, but when I read 2nd chapter and understood very simple way to understand behaviour whether person is reactive or proactive - it changed my whole perception to look at the world and confidence on effectiveness of LAB profile.
A must for every human being who are dealing with other human beings. Awesome tools.
A must for every human being who are dealing with other human beings. Awesome tools.
Reviewed in India on 28 March 2020
The book explores a plethora of deep insights into human behaviour. It provides clues to motivation triggers for various mental orientations. The clues are specific language usage which can trigger the expected behaviour. I recommend this book strongly for those who wish to master The Process of Influence, which is not aggressive on the taker.
Reviewed in India on 18 December 2019
Good learning, simple language, good examples, worth spending time with the book. Will complete the book n share better results
Reviewed in India on 26 May 2020
I was searching advice on book or course which could help influencing people in my entrepreneur coaching institute. I found this book extremely helpful re-affirmed my belief that books are best friends in time of need.
Reviewed in India on 20 August 2020
This is a must read book , if you understand patterns of language you master communicating to anyone and in any situation, there is nothing better than to be equipped with tools that help you do this.
Top reviews from other countries

JA Barrie
5.0 out of 5 stars
14 reasons to read this book
Reviewed in the United Kingdom on 29 March 2019Verified Purchase
1. I loved the first edition and often refer to it in my work as a copywriter
2. The new edition has been updated with new and relevant information
3. It's an easy and interesting read
4. It's packed with practical advice
5. It contains resources you can apply immediately
6. It gives you insights into your own psyche
7. It reminds you that everyone is different... and that's OK
8. It gives you tools you can use to influence, persuade and change behaviour
9. It includes case studies and stories to make the learning more 'real'
10. It gives you food for thought
11. It helps with sales and marketing - and daily life
12. Shelle is a remarkably generous author
13. She's included some funny stories
14. The advice really works
2. The new edition has been updated with new and relevant information
3. It's an easy and interesting read
4. It's packed with practical advice
5. It contains resources you can apply immediately
6. It gives you insights into your own psyche
7. It reminds you that everyone is different... and that's OK
8. It gives you tools you can use to influence, persuade and change behaviour
9. It includes case studies and stories to make the learning more 'real'
10. It gives you food for thought
11. It helps with sales and marketing - and daily life
12. Shelle is a remarkably generous author
13. She's included some funny stories
14. The advice really works
55 people found this helpful
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JudiJudieJudy
2.0 out of 5 stars
Be Clear: This book is an NLP-based Assessment Tool Manual
Reviewed in the United States on 27 May 2019Verified Purchase
As an editor, I'd say the title is misleading. I thought this book would focus on traditional linguistics. Instead, it outlines the NLP-based Language and Behavior (LAB) Profile tool used to determine situational patterns reflected in a person's language and behavior--NOT the words themselves. It is more of a manual and self-promotional tool for those interested in using this assessment model in a work environment.
I am surprised that this book has so many 5-star fans. It was neither entertaining nor easy to read. On the contrary, I found it challenging to parse. I do have prior training in NLP, and I had to create my own chart to comprehend the various categories, indicators, etc.
I noticed that many of the glowing reviews were written by NLP master practitioners. Perhaps the LAB tool would be useful for them in a 1-on-1 sales/HR/coaching scenario, but less so otherwise due to the many possible permutations, as individual analysis varies with the specific situation. (Or one could take her trainings which are regularly promoted throughout the chapters.)
That said, I would NEVER EVER recommend this book to a non-practitioner. As a person with some NLP training, I am just lukewarm.
I am surprised that this book has so many 5-star fans. It was neither entertaining nor easy to read. On the contrary, I found it challenging to parse. I do have prior training in NLP, and I had to create my own chart to comprehend the various categories, indicators, etc.
I noticed that many of the glowing reviews were written by NLP master practitioners. Perhaps the LAB tool would be useful for them in a 1-on-1 sales/HR/coaching scenario, but less so otherwise due to the many possible permutations, as individual analysis varies with the specific situation. (Or one could take her trainings which are regularly promoted throughout the chapters.)
That said, I would NEVER EVER recommend this book to a non-practitioner. As a person with some NLP training, I am just lukewarm.
637 people found this helpful
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MickD
5.0 out of 5 stars
What a 3rd Edition!
Reviewed in the United Kingdom on 29 March 2019Verified Purchase
Now we have a 3rd edition, “Is it worth reading?” will be the question --- and the answer is Yes! The author has added new material which enhances the product making it more relevant in our changing world. The basis of LAB profile is an examination of Motivation; Information Processing and Decision Making. It demonstrates how we can all reach a better understanding and communication by considering how (and what) we use language. The profiling is useful in a number of situations Business; Management; Sales, Recruitment etc . However, the “tool” can also prove useful in day to day situations such as Relationships and Parenting. This tool cleverly melds together learning from NLP more specifically “Meta-Programs” and “The Meta Model”. Demonstrating how the way people are motivated (Meta Programs) and language patterns (Meta Models) are linked and can be discerned. This understanding is vital in deciding how we can both influence and motivate individuals by choosing our language to match their motivational driver. The book also looks at the differences between Reactive and Proactive individuals and how we can deal with either type. There are treasures within this book that will prove interesting to many people, more particularly those who are Coaches; Managers (with Teams); Recruiting Managers etc. Recommended. 5*
30 people found this helpful
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A. Richards
5.0 out of 5 stars
Great Update to an Already Superb Book
Reviewed in the United Kingdom on 25 March 2019Verified Purchase
In a nutshell, Words That Change Minds 3rd edition is a book that holds the secret to understand what motivates and persuades both you and other people, how you and other people are different and what you can do about that to improve your influence.
Words That Change Minds 3rd edition, written by Shelle Rose Charvet, is and NLP and influence trainer who has been constantly refining her skill for more than 20 years.
I bought the first two editions and thought there wouldn’t be much new in this edition. Boy was I wrong! Shelle has included much of the material for products she’s charged for in the past. These were audio products that I’d got a lot out of, and now she’s incorporated these into this new edition.
Why should you read this book?
Because everyone needs to occasionally persuade someone else to their point of view - some more often than others. Whether you're a mum with kids at home or a sales director you will find this book invaluable. This book gives you the insight to communicate with other people in a way that's best for them - not necessarily for you!
If you use communication or persuasion professionally, this book is a must for you.
Shelle has built on the work of Rodger Bailey, who in turn built on the work of Leslie Cameron-Bandler, to make what was a powerful but hard to understand area of communication so much easier to grasp and use.
What makes this book special as opposed to others is the way Shelle presents it and gently guides you through the material. I've had a handful of excellent trainers (some of the greats of NLP) try to present this material and each has fallen short of what Shelle manages.
Something significant Words That Change Minds 3rd edition gives that you might not recognize at first is, in a word, universality. You can use it at home as well as at work. It works equally well with unruly teens as with difficult clients.
I’ve said this is universal – but is there anyone that this book is NOT for? Well, I suppose that this is NOT for anyone who doesn't communicate with anyone, ever. Look, even prisoners in solitary confinement have to communicate sometimes! It is for anyone who has to communicate with another human being. You can make your communication more effective, more motivating and easier.
The thing I love about it most is it works, even when you think it might not. Often all it takes is a sentence or two. The LAB Profile is therefore a great tool to have in your professional grab-bag of go-to tools.
Are there any downsides to the LAB Profile? I should tell you that there are 14 behaviour and motivation patterns. Some are more prevalent and useful than others. To be most effective, you do have to learn to spot them and how to use them.
But that's not a big deal, at least from my perspective, because Shelle guides you through each of the patterns and allows you to understand how they work naturally. Only someone who has struggled - and failed - with learning 60 Meta Programs that cover the same ground will appreciate how much easier - and more effective - Shelle makes this.
I have used the two previous editions of this book to help clients with career advice through gaining insights into their preferences. I've used it in coaching, in presentations, in training design, in influencing client decisions, facilitation and more. I would not be without it.
This is in effect an influence training course in book format. And of course, it’s just the price of a book, for a wealth of influence resources that, if you read, you’ll probably use for the rest of your professional and domestic life.
When you compare The LAB Profile to other persuasion models, many are complex and others are only useful in formal selling environments. The LAB Profile works wherever people are! It works for 1:1 and group communication. It can be used very successfully in career guidance. It's been used to diagnose company cultural problems and change them.
If you use communication and persuasion in your position, I’d grab this book now - as it's just been released and the Kindle edition is currently free. So I'd grab that now, then get the hardback, as you'll want to refer to it often!
Words That Change Minds 3rd edition, written by Shelle Rose Charvet, is and NLP and influence trainer who has been constantly refining her skill for more than 20 years.
I bought the first two editions and thought there wouldn’t be much new in this edition. Boy was I wrong! Shelle has included much of the material for products she’s charged for in the past. These were audio products that I’d got a lot out of, and now she’s incorporated these into this new edition.
Why should you read this book?
Because everyone needs to occasionally persuade someone else to their point of view - some more often than others. Whether you're a mum with kids at home or a sales director you will find this book invaluable. This book gives you the insight to communicate with other people in a way that's best for them - not necessarily for you!
If you use communication or persuasion professionally, this book is a must for you.
Shelle has built on the work of Rodger Bailey, who in turn built on the work of Leslie Cameron-Bandler, to make what was a powerful but hard to understand area of communication so much easier to grasp and use.
What makes this book special as opposed to others is the way Shelle presents it and gently guides you through the material. I've had a handful of excellent trainers (some of the greats of NLP) try to present this material and each has fallen short of what Shelle manages.
Something significant Words That Change Minds 3rd edition gives that you might not recognize at first is, in a word, universality. You can use it at home as well as at work. It works equally well with unruly teens as with difficult clients.
I’ve said this is universal – but is there anyone that this book is NOT for? Well, I suppose that this is NOT for anyone who doesn't communicate with anyone, ever. Look, even prisoners in solitary confinement have to communicate sometimes! It is for anyone who has to communicate with another human being. You can make your communication more effective, more motivating and easier.
The thing I love about it most is it works, even when you think it might not. Often all it takes is a sentence or two. The LAB Profile is therefore a great tool to have in your professional grab-bag of go-to tools.
Are there any downsides to the LAB Profile? I should tell you that there are 14 behaviour and motivation patterns. Some are more prevalent and useful than others. To be most effective, you do have to learn to spot them and how to use them.
But that's not a big deal, at least from my perspective, because Shelle guides you through each of the patterns and allows you to understand how they work naturally. Only someone who has struggled - and failed - with learning 60 Meta Programs that cover the same ground will appreciate how much easier - and more effective - Shelle makes this.
I have used the two previous editions of this book to help clients with career advice through gaining insights into their preferences. I've used it in coaching, in presentations, in training design, in influencing client decisions, facilitation and more. I would not be without it.
This is in effect an influence training course in book format. And of course, it’s just the price of a book, for a wealth of influence resources that, if you read, you’ll probably use for the rest of your professional and domestic life.
When you compare The LAB Profile to other persuasion models, many are complex and others are only useful in formal selling environments. The LAB Profile works wherever people are! It works for 1:1 and group communication. It can be used very successfully in career guidance. It's been used to diagnose company cultural problems and change them.
If you use communication and persuasion in your position, I’d grab this book now - as it's just been released and the Kindle edition is currently free. So I'd grab that now, then get the hardback, as you'll want to refer to it often!
22 people found this helpful
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Amazon Customer
5.0 out of 5 stars
Essential reading for improved communication with humans
Reviewed in the United Kingdom on 28 March 2019Verified Purchase
This book was recommended to me as a means to improve in my role as a sales professional. Having read the content with no prior understanding of what LAB is and I was surprised at how much can be learned in an initial read through. The actual application of this material goes far beyond business - it applies to anytime you speak to another human which for me provided a lot of value. I went in with the mindset of utilising the information to improve my interactions with others and came out additionally with a deeper understanding of myself in the way I express my thoughts and preferences. I found the lessons here especially useful for building rapport and influencing decisions.
14 people found this helpful
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