Television

What is my coverage under standard installation?

Split Air-Conditioners

Covered under standard installation -

  • Drilling on the wall to create a cavity/hole to facilitate routing of the pipes/tube from indoor unit (IDU) to outdoor unit (ODU)
  • Installation of the copper and the drainage pipe, connecting indoor unit (IDU) to Outdoor (ODU) using standard wire/pipe length provided by manufacturer
  • Connection of separately purchased stabilizer and electrical connections to the AC unit
  • Cooling performance check and product demonstration
  • Installation charges to be paid directly to brand engineer at the time of installation

Not covered under standard installation:

  • An additional voltage stabilizer is recommended if there are voltage fluctuations in the area
  • Wiring extension from Electricity Meter to Installation site, Power point/MCB fitting and any other Electrical work
  • Any extra copper wire length that might be needed for installation
    Grill/glass cutting and welding work
  • Dismantling/Shifting of old AC

Pre installation site readiness:

  • Plug /Plug Point or MCB with suitable Wiring within 1 Meter of the IDU Unit
  • Any Scaffolding or other Requirement for Installation of the ODU
  • Unit will not be installed in case there is no Provision for ODU (Accessibility / Safety /Future Service)
  • Meter Capacity to be at least 15 A for Single Phase
  • Separate MCB with at least 25 A MCB and 15 A Plug Point to be provided
  • 2.5 Sq MM Separate wiring from mains up to AC plug Point
  • Proper Earthing
  • In case of Power Fluctuations Stabilizer with High Voltage/Low Voltage Cut off to be used
  • For 2 ton suggested for 3 phase meter with AC on connected to 1 Phase
  • Beyond 2 ton Contact Voltas for proper guidance
  • Installation cannot be done on load bearing beam
  • Precut space on grill/wall for the appropriate size of AC

Window Air-Conditioners:

Covered under standard installation:

  • Inserting the AC in the pre-cut grill space
  • Sealing the border gaps with Heat insulating material
  • Connection of separately purchased stabilizer and electrical connections to the AC unit
  • Cooling performance check and product demonstration
  • Installation Charges to be paid directly to brand engineer at the time of installation

Not covered under standard installation:

  • An additional voltage stabilizer is recommended if there are voltage fluctuations in the area
  • Wiring extension from Electricity Meter to Installation site, Power point/MCB fitting and any other Electrical work
  • Any extra copper wire length that might be needed for installation
    Grill/glass cutting and welding work
  • Dismantling/Shifting of old AC

Important information on AC capacity and room size: Please refer tonnage calculator or contact brand customer care to decide on AC capacity (tonnage) for a given room size. Please note that brand technicians may deny installation if the AC capacity is below threshold for a given room size, as it affects cooling & compressor performance that nullifies the warranty.

Below is the recommended AC capacity for the various room sizes -
Room size less than or equal to 120 sq. ft. -> Less than or equal to 1.2 Ton
Room size between 121 to 179 sq. ft. -> 1.4 to 1.5 Ton
Room size greater than or equal to 180 sq. ft. -> 2 Ton or above

Note – ACs for exchange will be not inspected before they are picked up.


Washing Machines

Fully Automatic (Front-Load or Top-Load)

Covered under standard installation:

  • Inlet pipe connection to the pre-existing plumbing line and product demonstration

Not covered under standard installation:

  • Base stand will be charged extra
    Wiring extension from electricity
  • Meter to installation site, power point/MCB fitting and any other electrical work

Pre installation site readiness:

  • Tap connection for water intake
  • Out let connection to drain water
  • Electric point (15 amps)
  • Earthing
  • Flat surface for WM

Semi-Automatic

Covered under standard installation:

  • Installation is not provided by brand as it is a Plug-and-Play device
    However, it is recommended to refer instructions of the service manual carefully before using the product
  • Product demonstration may be provided by the brand on request

Refrigerators

Covered under standard installation:

  • Product demonstration may be provided by the brand on request
  • Installation is not required for single door refrigerators as it is a Plug-and-Play product. Please switch on the refrigerator after 4 hours of delivery

Pre installation site readiness:

  • Electric point (15 AMPS)
  • Earthing

Microwaves

Covered under standard installation:

  • Product demonstration may be provided by the brand on request
  • Installation is not required for microwaves as it is a Plug-and-Play product.

Chimneys

Pre installation site readiness:

  • Brand can identify once the first visit is completed
  • Interior work / remodeling should be completed

Dishwasher

Pre installation site readiness:

  • Tap connection for water intake
  • Out let connection to drain water
  • Electric point (15 amps)
  • Earthing

Televisions

Pre installation site readiness:

  • Installation on wooden and ply/cardboard unit is discouraged by technician and is done at customers Risk
  • Interior work / remodeling should be completed
  • Earthing
  • Electric point (6 amps)
  • Installation cannot be done on load bearing beam
  • Interior work / remodeling should be completed

Note:

Brand may not honor warranty if installation/demo is not carried by Brand / Amazon authorized partner.