The packaging during delivery is not up to the mark. Customer should feel they received something special on delivery..that was missing.. product is very good as of today. Adviced to provide complementary 2 memory pillows along with the metres because even though bed is good pillow also metter for the quality of sleep.
I am updating my review after 3 months of usage. If you have backpain donot buy or use this product. This will increase ur backpain to acute pain.