It has been 1 week that i have been using this mattress. I wanted to take time before writing any review so that i can give a fair judgement. The mattress is amazing at its price, i cannot say enough. Not only is the soft side comfortable, even the firm side is as comfortable. Even from day 1 i had no complaints at all. Plus, the customer service, they called and confirmed with me if the size i ordered is what matches my bed size and also the color requirements. It was delivered pretty fast and i still can’t believe how such a huge mattress was packed into that little box. Awesome technology. All in all, it was a grat buy for me. I rate it a 5/5.