It's a wonderful microwave- I really love it and it has made my life very easy. But equally, I have a lot of respect for their customer care.
I had given a four-star in a previous review and casually mentioned that I would have been glad if there was some provision for a demon- without really expecting much out of it. In two days they got back to me offering an installation and demo and a technician came to my place the day I called them to explain all the functions of the microwave.
If every company was as dedicated to their customer base as IFB is, life would have been so much easier!
Thanks a lot, IFB and Amazon!
For anybody in a double mind about this microwave- I very strongly recommend it.