Great packaging and delivery by amazon. The product worked for 6 months as it was supposed to and then started to beep and that would go on for couple of hours everyday. Called the Ifb technician but he diagnosed as a voltage issue. I recently moved to another city and issue persisted. When i called in the Ifb technician again this time it was a PCB issue simply because it’s now out of warranty. Secondly the Ifb has a policy of changing the entire pcb costing 2000 instead of fixing the defective component on the PCB. I have been a loyal customer for IFB for more than 10 years but looks like it’s time to move on to a different one. Based on the service I would recommend going in for some other brand.