I bought it in October. Got delivered fast, on October 13 i got this tv ans has been using it ever since. Today on January 4th, the Android suddenly crashes and displays this message. There is an option to factory reset but nothing is happening. Now have to give this to some customer care centre to get it fixed. When it works, it is real good. WHEN IT WORKS.
Update: I contacted Mi customer care yesterday and they were able to resolve the issue in no time. I was concerned that i had to take it to the service centres or send to back to Mi like we do for mobile replacement.
To my surprise i was told that THERE ARE NO SERVICE CENTRES CURRENTLY FOR Mi TV's. No service network at all. The customer care executive told me If the issue exists even after the fix is tried, i had to register for an installation request and then have the technician coming in for TV installation take a look at the TV to fix the issue. Other than that, I don't think Mi has any service options for their customers.