I have never bought a pillow this expensive ever. But I was tempted to buy this one looking at the benefits it said to provide and also the reviews. I am happy I did. I have been using this pillow continuously now for two months or so. I love it. It supports my neck at the right angle. Earlier i used to get up with stiffness and pain all over the body, especially the joints -- i knew that was happening because of some sleeping position that was causing discomfort and lack of blood flow by putting pressure on some spinal and cervical nerves somewhere. Now that is gone -- i get up feeling refreshed and without initial stiffness. I did not experience any issues with chemical odor from the pillow. Only improvement is that I I wish the pillow came with an extra cover for replacement during washing. That would be a thoughtful gesture, on behalf of the company especially since this shape pillow covers are unavailable in the market.