Melted with a few uses, but replacement not arranged!
Total failure! The inner door metal frames MELTED RESULTING IN HOLLOWS!!!! Requested replacement as it has warranty! But the service Center arranges only to clean the burnt dark spots and refused to replace the melted portion. Tried multiple times with service Center still waiting for replacement of melted portion. Used only three or four times since the purchase for about few minutes. Scary to use with melted portion as it involves safety and it is dangerous to play with fire. I wish Amazon plays a pro active role in ensuring safety instead of leaving its customers in lurch at the mercy of customer service of the company who , it seems, well trained to say NO to genuine requirements! It is absolutely mechanical defects which require replacement but the service Center keeps on offering to offer cleaning services! Request Amazon to help!
By Arul R. on 14 March 2019