Customer Review

Reviewed in India on 14 March 2019
Total failure! The inner door metal frames MELTED RESULTING IN HOLLOWS!!!! Requested replacement as it has warranty! But the service Center arranges only to clean the burnt dark spots and refused to replace the melted portion. Tried multiple times with service Center still waiting for replacement of melted portion. Used only three or four times since the purchase for about few minutes. Scary to use with melted portion as it involves safety and it is dangerous to play with fire. I wish Amazon plays a pro active role in ensuring safety instead of leaving its customers in lurch at the mercy of customer service of the company who , it seems, well trained to say NO to genuine requirements! It is absolutely mechanical defects which require replacement but the service Center keeps on offering to offer cleaning services! Request Amazon to help!
Customer image
1.0 out of 5 stars Melted with a few uses, but replacement not arranged!
By Arul R. on 14 March 2019
Total failure! The inner door metal frames MELTED RESULTING IN HOLLOWS!!!! Requested replacement as it has warranty! But the service Center arranges only to clean the burnt dark spots and refused to replace the melted portion. Tried multiple times with service Center still waiting for replacement of melted portion. Used only three or four times since the purchase for about few minutes. Scary to use with melted portion as it involves safety and it is dangerous to play with fire. I wish Amazon plays a pro active role in ensuring safety instead of leaving its customers in lurch at the mercy of customer service of the company who , it seems, well trained to say NO to genuine requirements! It is absolutely mechanical defects which require replacement but the service Center keeps on offering to offer cleaning services! Request Amazon to help!
Images in this review
Customer image Customer image
Customer imageCustomer image
67 people found this helpful
Report abuse Permalink

Product Details

4.4 out of 5 stars
4.4 out of 5
1,304 global ratings