I purchased this car charger in Nov 2017 for Rs.700. It was all fine until 2 weeks ago when the 3.0 port stopped charging though the other port was working. Since there is 2 yrs warranty, I applied for repair under warranty via the boat website. After validating the product code, the next day boat has arranged for free pickup via some courier agency. The product reached the boat office after 3-4 days. The next day they arranged for a replacement. Thank you boat for the excellent after sales support you have provided. Also, during the time when it was sent for repair, I purchased another boat charger for 399. This is only because of the trust I have with your company!