It is a good mattress, but keep your expectations little less. It is definitely better than 'Sleepwell' kind of foam mattresses.
- Supports body pretty well - It is medium firm. Little softer than the other popular brands but yet supports body pretty good. - Do not expect luxury hotels sink-in kind of mattresses (which I personally find uncomfortable and also think they are not very long lasting. Hotels may be changing them more frequently than that we do). - One interesting advantage that I saw of this mattress is they can be rolled and packed. Other popular foam mattresses are rigid and moving them around (relocation etc.) is a hassle. - It is pretty good looking too (not that it matters, as they would stay covered). - Their customer service seems to be very tip-top, after order was placed they called up enquiring whether we need to customize it further for size. They also offered tips on how to maintain it (Ex. turn it over after 6 months to get a uniform break-in, etc.).
Overall, quite satisfied with the product and would never go back to the established mattresses brands.