Amazon sends out SMS alerts for order, payment, delivery and return status of orders.
You will be automatically signed up to receive SMS alerts for all orders once you place an order on Amazon.in. The alerts will be sent to the mobile number registered on Your Account. If you do not have a mobile number registered on Your Account, SMS alerts will be sent to the mobile number associated with the delivery address selected during checkout. This number will also be updated on Your Account and used for all future order-related SMS.
SMS updates are sent out for the following events:
|Event||Time during which alert is sent||Fulfilled by Amazon||Seller Fulfilled Orders|
|Order Status||7:30am - 9:30pm||Yes||Yes|
|Payment (Failure)||When an update is received from the bank||Yes||Yes|
|Delivery (Shipped, Out for delivery, Delivered)||7:30am - 9:30pm||Yes||Yes, except for Out for Delivery|
|Returns (Return Scheduled, Cancelled, Rescheduled, Delayed, Out for Pickup)||7:30am - 9:30pm||Yes||No|
To unsubscribe, go to Manage SMS Alerts in the Settings section on the Your Account page and select the Unsubscribe option.
Was this information helpful?
Thank you for your feedback.
Please select what best describes the information:
Thanks! While we're unable to respond directly to your feedback, we'll use this information to improve our online Help.