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Seller fulfilled orders consist of items that are sold and dispatched by sellers. These items are indicated by the message Sold and fulfilled by (seller name) on the product details page.
The steps to place a seller fulfilled order are the same as placing any other order on Amazon.in. Amazon will disburse your funds to the seller but never pass along your payment information.
For seller fulfilled orders, sellers who dispatch the orders will also handle all of their customer service. Because Amazon.in is not directly involved in the completion of sales arranged with sellers, you'll need to contact the seller directly for the following issues:
If a dispute arises between you and a seller, and the seller fails to address your query in two business days, the Amazon A-to-Z Guarantee is available to you. For more information, go to A-to-z Guarantee.
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