SMS ORDER/REFUND to 7710000222 to know your order or refund status using the Track by SMS feature.
Track by SMS only works if you have added and verified your mobile number. To add/verify your mobile number, go to
Customers with a verified mobile phone number linked to their account can check the status of their orders or refunds by sending a simple SMS to Amazon. Customers with Mobile Phone number accounts can automatically use this service. Those with email accounts need to add a verified mobile phone number to their account. For more information, refer How to Add a Mobile Phone Number .
You can check the shipping or refund status of a particular order or of your recent orders (placed within the last 30 days) by sending an SMS as described below to 7710000222.
|Check Status Of||SMS||Result||Example|
|Your Orders||SMS order to 7710000222||Receive SMS with details of most recent orders in last 30 days||SMS order to 7710000222.|
|Specific Order||SMS order(space)<last four digits of OrderID> to 7710000222||Receive SMS with status of specific order||SMS order 1234 to 7710000222 if 1234 are the last four digits of the Order ID.|
|Your Refund||SMS refund to 7710000222||Receive SMS with details of most recent refunds in last 30 days||SMS refund to 7710000222.|
|Specific Refund||SMS refund(space)<last four digits of OrderID> to 7710000222||Receive SMS with status of specific refund||SMS refund 1234 to 7710000222 if 1234 are the last four digits of the Order ID.|
Learn more about Mobile Phone Number Accounts here.
Note: Standard carrier charges for transactional SMS apply for any messages sent to Amazon.
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