Amazon calculates a product's star ratings based on a machine learned model instead of a raw data average. The model takes into account factors including the age of a rating, whether the ratings are from verified purchasers and factors that establish reviewer trustworthiness.
I got fake product this time. I've been using this product for over a year, so I could tell the difference right away. Firstly, the color of the cream was too yellow, the original cream color falls between white & beige. The scent of the cream was also different. I highly doubt if it gave any kind of protection to my hair during blow-dry. Post blow-dry my hair was greasy & frizzy. The original cream results in soft & manageable hair, with no frizz. Very disappointed with the purchase this time. If you get the original product, go for it, it's a good one.