To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
I have seldom had any issue with Amazon's delivery. This time the salt pack i received in my Pantry box was torn from a side. Even before I could remove it out, i could see salt leaked out of the pack in the box. Since the item value is less, I'm not returning it.
Both salt packets received were damaged. The packets were in tear position and the salt ingredients which were supposed to be inside the packet were all outside which in turn spilled over other grocery items also.