I received a damaged product also not giving mudGard but in description it's telling with mudGard. freeveel is totally damaged. Rim quality is very bad because of it made of aluminum so don't buy it. Capacity iss allowed to cycling below 50kgs only because rims are bending. Break system is not working properly.
I got the cycle assembled by the Amazon's serviceman (apparently, he is a carpenter, who has been trained to assemble cycles as well). He did a decent job in assembling the cycle. However, there were issues that he said he could not address as he was primarily a carpenter and not a cycle expert. The cycle chain is extremely tight and certainly has to be replaced. The front wheel also has rim bend and the wheel turns with a wobble. Since the chain is extremely tight, the rear wheel does not move freely. Not sure how much I will have to spend to get the chain fixed now.
There are always issues in the products shipped by Cloudtail. Even last time, when my AC was delivered, the frame did not fit the AC body (indoor unit).
Cycle is just amazing but manual for assembly is not there we have to search and assembly is not that difficult. Pros - looks amazing in this price Matt colour Rims are just superb Everything is just perfect in this price nothing to complain..
Cons - peddles are not great quality and everytime they sound badly Breaks are not super powerful...