Amazon calculates a product's star ratings based on a machine learned model instead of a raw data average. The model takes into account factors including the age of a rating, whether the ratings are from verified purchasers and factors that establish reviewer trustworthiness.
Yes we have received 2 nos door knockers but you have not provided the knocking peice below the knocking ring. Would you like us to knock at our wooden door directly and get it damaged? If you failed to send the same we will return the items pl clarify and confirm back immediately.