Amazon calculates a product's star ratings based on a machine learned model instead of a raw data average. The model takes into account factors including the age of a rating, whether the ratings are from verified purchasers and factors that establish reviewer trustworthiness.
I have already written that the black pant has a hole in the fabric at the inseam, but I have had no response. I have bought so many and I hope that I don’t have another hole somewhere. I hope proper QC of the product is done