Amazon calculates a product's star ratings based on a machine learned model instead of a raw data average. The model takes into account factors including the age of a rating, whether the ratings are from verified purchasers and factors that establish reviewer trustworthiness.
The quality is good. No defective piece out of 18 piece ordered by me for return gift. All designs are cute. Only rubber eyes on top in few pieces were not properly fixed (even if these wl come out, pouch wl look fine as printed eyes r also there). Problem is will huge package done for supply. Could hv easily avoided use of such giant plastic bag.