Top critical review
Deterioration in quality
Reviewed in India on 23 February 2019
I had purchased this pillow twice within 3 months. The first time it was really nice ; Fluffy, comfortable. I was really impressed and went ahead to order the second one but i was utterly disappointed this time. They have made the pillow thinner, it weighs less and the firmness is gone. If I keep the pillows side by side one can easily feel the difference. As is the case with most of the start ups as soon as they start generating money they go for improving margins by sacrificing product quality and in the process lose out on customer loyalty. I hoped wakefit to be different.