Top critical review
DON'T BUY OneAssist for Kindle!
24 December 2018
Do not buy this!
This is a 3rd party and has no affiliation whatsoever to Amazon!
I purchased OneAssist 1 Year Total Protection Plan together with my Kindle Paperwhite for Rs. 1,099 on 22nd December 2018 and it has been a really bad experience for me. The Protection Plan never got activated and their customer service people were not helpful at all. I am returning this product and writing this review.
1st their Customer Service numbers will connect but you will get transferred to their 'Amazon Expert' who will not pick up
2nd their One Assist App for Android is pathetic as it does not have a Customer Care Chat which they advertise
3rd their 'Product Enquiry' and 'Customer Care' numbers are different on their website and none of the people I spoke to have any idea of their own product
Please call their numbers and enquire before even thinking of buying:
Customer service - 1800 123 3330, 0 8080 333 333
Product enquiry - 1800 266 9930