Top critical review
Ok hardware but weak software
Reviewed in India on 6 November 2019
Echo dot sound quality is good but there are many flaws in the cognitive software....
1. All your devices in your home need to be connected with one amazon account. However amazon music is aalowed to have one instance only. So if my son wants to play a different music in his room and i want to play something else ...... That wont work. Thats a very basic design flaw.
2. The software does not respond properly. So if you ask basic questions or make basic requests it simply fails. The integration of the search engine with the natural language is not clean.
3. You tube integration is necessarily required.
4. I was not able to switch on/off my TV via firestick 4k even though i have HDMI CEC enabled.
Amazon customer support promised that they will circle back on my escalation. More than 2 months and still waiting!!!