Top positive review
Quality Concern ....RESOLVED by Seller (EDIT) :)
Reviewed in India on 7 September 2020
I don't know what has happened to this brand. They used to sell such good plush toys like Jerry Giraffe & Boh the bear but now the design and materials used is easily torn. Disappointed....hope they go back to the original offerings.
Soon after posting this review, I was contacted by the sellers who took the time to hear me out & redress my complaint. I'd bought 2 other toys from them, which unfortunately resulted in the same experience, however that too was taken care off by the sellers who were kind enough to not just suggest age appropriate toys for my pup from their collection but also refunded the entire payment for all the 3 toys. Now this is what you call Customer Service !!.... thankyou so much. Looking forward to shopping from your new collection.