It took a little while to figure out how to use it, but works wonders if used in a right way. On daily basis (while using as a facewash) just massage gently for not more than a minute. Once a week (while using as a scrub) just apply a little more but gentle pressure and massage. It will do the job of a scrub. If u don't have a sensitive skin or extremely dry skin, then this product is for u.